Frequently Asked Questions
Do you ship to Canada/Mexico/Alaska/Hawaii/Internationally?
Yes, all LED products are shipped internationally while standard shipping rates apply.
I'm not finding the manufacturer of a fixture on your site, why is that?
We are an LED manufacturer and only offer our products on our website. If you have another manufacturer in mind, we would be more than happy to let you know what the equivalent is. We will also beat their price!
How do your lights install?
Our standard lights come with a lead wire comprised of a hot, neutral, and ground wire which must be installed by a certified electrician. If you order dimmable lights, an extra set of wires come out of the junction box. Installation instructions are available on each product page!
How do your lights mount?
The mounting capabilities vary based on the specific LED light fixture you are interested in. All mounting information can be found on the product page.
Are your items in stock?
We manufacture to order. Once we receive your order, your items are manufactured and shipped within 3 business days.
How long until I receive my lights?
We ship your lights within three business days of placing the order and can take 5-7 business days to arrive (times may vary based on weather conditions, shipper capacity, and shipper capability.)
Do you offer free shipping? What about expedited shipping?
Yes! We offer free standard shipping. You can purchase expedited shipping when processing your order for an additional fee. Please contact our Sales Team at email@example.com to get a quote for expedited shipping.
Is there a warranty available for your lights?
Yes, we offer a 5 Year Standard Warranty and offer an Optional 10 Year Warranty. For 10 Year Warranty pricing, please contact our Sales Team by email at firstname.lastname@example.org.
Does the fixture come with a bulb?
All products come with LED’s already installed and ready to go!
Why should I go with you guys?
We are the manufacturer, we can engineer to be better than any other light out there. We have the ability to quickly engineer, manufacture, and test our lights. We can build to any specification you would like.